A close-up of a serene face illuminated by soft light, with shadows creating a patterned effect across the skin.

4.9/5

30+ Years of Experience

VIP Membership Available

Whole Patient Approach

Family-Friendly Options

Pharos & Thread

Pharos & Thread

Patient Advocacy for All

Patient Advocacy for All

Book A Consult Now

Book A Consult Now

A close-up of a serene face illuminated by soft light, with shadows creating a patterned effect across the skin.

4.9/5

30+ Years of Experience

VIP Membership Available

Whole Patient Approach

Family-Friendly Options

Pharos & Thread

Patient Advocacy for All

Book A Consult Now

We exist to transform healthcare navigation from a burden into a manageable journey. Through systematic advocacy and educational empowerment, we help create lasting pathways to care while preserving dignity and autonomy.

A serene spa setting with two lounge chairs beside a warm, reflective pool and soft, natural lighting.
A serene spa setting with two lounge chairs beside a warm, reflective pool and soft, natural lighting.
A serene spa setting with two lounge chairs beside a warm, reflective pool and soft, natural lighting.
A cozy scene with warm sunlight casting stripes, featuring a potted plant and soft towels on a window sill.
A cozy scene with warm sunlight casting stripes, featuring a potted plant and soft towels on a window sill.

True advocacy happens in the moments between appointments. Whether it’s walking side-by-side through the maze of referrals or reviewing paperwork at the kitchen table, we ensure every step is informed, supported, and human.

True advocacy happens in the moments between appointments. Whether it’s walking side-by-side through the maze of referrals or reviewing paperwork at the kitchen table, we ensure every step is informed, supported, and human.

Across fragmented systems, our work reconnects the pieces of care ~ linking doctors, records, and treatments into one continuous path. Each thread represents a person restored to clarity, stability, and control.

Across fragmented systems, our work reconnects the pieces of care ~ linking doctors, records, and treatments into one continuous path. Each thread represents a person restored to clarity, stability, and control.

A serene and elegant spa space with wooden reclining chairs and white cushions. Golden sunlight filters through a cascading water feature, creating a peaceful atmosphere. Tropical plants and candles add to the relaxing ambiance.
A serene and elegant spa space with wooden reclining chairs and white cushions. Golden sunlight filters through a cascading water feature, creating a peaceful atmosphere. Tropical plants and candles add to the relaxing ambiance.
A luxurious indoor pool area with a panoramic view of a city at sunset. Comfortable lounge beds with soft fabrics surround the pool, while warm ambient lighting enhances the sophisticated atmosphere. The space combines modern elegance with a tranquil vibe.
A luxurious indoor pool area with a panoramic view of a city at sunset. Comfortable lounge beds with soft fabrics surround the pool, while warm ambient lighting enhances the sophisticated atmosphere. The space combines modern elegance with a tranquil vibe.
A luxurious indoor pool area with a panoramic view of a city at sunset. Comfortable lounge beds with soft fabrics surround the pool, while warm ambient lighting enhances the sophisticated atmosphere. The space combines modern elegance with a tranquil vibe.

We help clients separate fact from fear. HIPAA isn’t a barrier, it’s a framework. When patients and providers understand what’s protected and what’s simply misunderstood, communication becomes safer and smoother.

We help clients separate fact from fear. HIPAA isn’t a barrier, it’s a framework. When patients and providers understand what’s protected and what’s simply misunderstood, communication becomes safer and smoother.

A serene and elegant spa space with wooden reclining chairs and white cushions. Golden sunlight filters through a cascading water feature, creating a peaceful atmosphere. Tropical plants and candles add to the relaxing ambiance.
A woman lying down in a spa setting, relaxing with her eyes closed. Sunlight streams through blinds, casting striped shadows on her face. The scene conveys a sense of serenity and well-being.

"Pharos & Thread didn't just help me navigate my insurance claims ~ they helped me understand the system well enough to advocate for myself going forward. Their approach is transformative."

S.L., Oakland

A serene and elegant spa space with wooden reclining chairs and white cushions. Golden sunlight filters through a cascading water feature, creating a peaceful atmosphere. Tropical plants and candles add to the relaxing ambiance.
A woman lying down in a spa setting, relaxing with her eyes closed. Sunlight streams through blinds, casting striped shadows on her face. The scene conveys a sense of serenity and well-being.

"Pharos & Thread didn't just help me navigate my insurance claims ~ they helped me understand the system well enough to advocate for myself going forward. Their approach is transformative."

S.L., Oakland

A serene and elegant spa space with wooden reclining chairs and white cushions. Golden sunlight filters through a cascading water feature, creating a peaceful atmosphere. Tropical plants and candles add to the relaxing ambiance.
A woman lying down in a spa setting, relaxing with her eyes closed. Sunlight streams through blinds, casting striped shadows on her face. The scene conveys a sense of serenity and well-being.

"Pharos & Thread didn't just help me navigate my insurance claims ~ they helped me understand the system well enough to advocate for myself going forward. Their approach is transformative."

S.L., Oakland

Our Services

A close-up of hands performing a relaxing massage, with warm golden light illuminating the skin. The scene evokes a sense of relaxation and well-being.

Billing Reviews & Appeals

A woman lying down with a towel wrapped around her head, her face glistening with facial oil. Her eyes are closed, and she appears to be enjoying a spa treatment in a peaceful setting.

Care Team Coordination

A wooden essential oil diffuser releasing a gentle stream of steam, surrounded by dried herbs and a small bottle of essential oil. The warm lighting enhances the cozy and therapeutic ambiance.

Advance Care Planning

A young woman with wet hair, leaning back in a bath with her eyes closed. The sunlight reflects off the water, creating a serene and tranquil atmosphere.

Hospital Admission Doula

A close-up of hands performing a relaxing massage, with warm golden light illuminating the skin. The scene evokes a sense of relaxation and well-being.

Billing Reviews & Appeals

A woman lying down with a towel wrapped around her head, her face glistening with facial oil. Her eyes are closed, and she appears to be enjoying a spa treatment in a peaceful setting.

Care Team Coordination

A wooden essential oil diffuser releasing a gentle stream of steam, surrounded by dried herbs and a small bottle of essential oil. The warm lighting enhances the cozy and therapeutic ambiance.

Advance Care Planning

A young woman with wet hair, leaning back in a bath with her eyes closed. The sunlight reflects off the water, creating a serene and tranquil atmosphere.

Hospital Admission Doula

A close-up of hands performing a relaxing massage, with warm golden light illuminating the skin. The scene evokes a sense of relaxation and well-being.

Billing Reviews & Appeals

A woman lying down with a towel wrapped around her head, her face glistening with facial oil. Her eyes are closed, and she appears to be enjoying a spa treatment in a peaceful setting.

Care Team Coordination

A wooden essential oil diffuser releasing a gentle stream of steam, surrounded by dried herbs and a small bottle of essential oil. The warm lighting enhances the cozy and therapeutic ambiance.

Advance Care Planning

A young woman with wet hair, leaning back in a bath with her eyes closed. The sunlight reflects off the water, creating a serene and tranquil atmosphere.

Hospital Admission Doula

Full Service List Coming Soon

Full Service List Coming Soon

Full Service List Coming Soon

Our Packages

Not seeing exactly what you need?

Not seeing exactly what you need?

Customize your package to perfectly match your wellness goals.

Customize your package to perfectly match your wellness goals.

Get in Touch

Get in Touch

Get in Touch

A luxurious indoor spa area with a pool, lounge beds, and a breathtaking view of a city skyline at sunset. The golden lighting enhances the warm and tranquil atmosphere, creating a perfect relaxation retreat.
A woman relaxing in soft sunlight, surrounded by plants and warm decor, emphasizing the peaceful and rejuvenating experience of the spa.

“The Difference between Pharos & Thread and the services I got from the hospital, is their focus on guidance instead of taking over. I felt empowered, not dependent.”

M.T. - San Jose

A luxurious indoor spa area with a pool, lounge beds, and a breathtaking view of a city skyline at sunset. The golden lighting enhances the warm and tranquil atmosphere, creating a perfect relaxation retreat.
A woman relaxing in soft sunlight, surrounded by plants and warm decor, emphasizing the peaceful and rejuvenating experience of the spa.

“The Difference between Pharos & Thread and the services I got from the hospital, is their focus on guidance instead of taking over. I felt empowered, not dependent.”

M.T. - San Jose

A luxurious indoor spa area with a pool, lounge beds, and a breathtaking view of a city skyline at sunset. The golden lighting enhances the warm and tranquil atmosphere, creating a perfect relaxation retreat.
A woman relaxing in soft sunlight, surrounded by plants and warm decor, emphasizing the peaceful and rejuvenating experience of the spa.

“The Difference between Pharos & Thread and the services I got from the hospital, is their focus on guidance instead of taking over. I felt empowered, not dependent.”

M.T. - San Jose

Take the First Step Today

Don’t wait to reclaim your sense of balance and clarity. Pharos & Thread is here to help you untangle the chaos of care and rediscover steady ground ~ one step, one system, one breath at a time.

Get in Touch

Get in Touch

Get in Touch

A person lying on a massage table, their face covered with a towel, bathed in warm golden light. The setting exudes relaxation and comfort.
A person lying on a massage table, their face covered with a towel, bathed in warm golden light. The setting exudes relaxation and comfort.
A woman lying on a massage bed, illuminated by soft sunlight streaming through a nearby window. A lush green plant in the background enhances the peaceful and rejuvenating ambiance.
A woman lying on a massage bed, illuminated by soft sunlight streaming through a nearby window. A lush green plant in the background enhances the peaceful and rejuvenating ambiance.
A woman lying on a massage bed, illuminated by soft sunlight streaming through a nearby window. A lush green plant in the background enhances the peaceful and rejuvenating ambiance.
A luxurious bathtub filled with water and floating rose petals, surrounded by candles and greenery. The soft lighting creates a tranquil and romantic spa-like atmosphere.
A luxurious bathtub filled with water and floating rose petals, surrounded by candles and greenery. The soft lighting creates a tranquil and romantic spa-like atmosphere.
A cozy and inviting spa room with a neatly made bed, soft lighting, and warm wooden tones. The scene is partially framed by green plants, adding a natural and soothing touch.
A cozy and inviting spa room with a neatly made bed, soft lighting, and warm wooden tones. The scene is partially framed by green plants, adding a natural and soothing touch.
A cozy and inviting spa room with a neatly made bed, soft lighting, and warm wooden tones. The scene is partially framed by green plants, adding a natural and soothing touch.
A woman with a white headband relaxing, her face illuminated by warm sunlight filtering through blinds, casting striped shadows. She has a serene and peaceful expression.
A woman with a white headband relaxing, her face illuminated by warm sunlight filtering through blinds, casting striped shadows. She has a serene and peaceful expression.
A woman with a white headband relaxing, her face illuminated by warm sunlight filtering through blinds, casting striped shadows. She has a serene and peaceful expression.

Frequently Asked Questions

What services do you offer?

At Zephyr, we offer a variety of holistic treatments including massage therapy, facial rejuvenation, aromatherapy, and hydrotherapy—all crafted to enhance your well-being.

How do I book an appointment?

Booking is simple! You can schedule your session directly through our website by clicking the "Book Now" button, or call us for a personalized appointment.

Can I customize my treatment package?

Yes, we provide flexible, customizable packages to meet your unique wellness needs. Just reach out, and we’ll tailor a plan that’s right for you.

What are your operating hours?

We’re dedicated to your relaxation and are open 24/7. Please check our contact page for more detailed information on availability and holiday hours.

Do I need to make a reservation?

Yes, we recommend scheduling your appointment in advance to ensure you secure the time that best fits your schedule.

Are your therapists certified?

Absolutely. Our team consists of licensed, highly-trained professionals committed to providing safe, effective, and personalized care.

What should I expect during my first visit?

During your first visit, you’ll enjoy a thorough consultation to understand your needs, followed by a calming treatment session in our serene, thoughtfully designed space.

What services do you offer?

At Zephyr, we offer a variety of holistic treatments including massage therapy, facial rejuvenation, aromatherapy, and hydrotherapy—all crafted to enhance your well-being.

How do I book an appointment?

Booking is simple! You can schedule your session directly through our website by clicking the "Book Now" button, or call us for a personalized appointment.

Can I customize my treatment package?

Yes, we provide flexible, customizable packages to meet your unique wellness needs. Just reach out, and we’ll tailor a plan that’s right for you.

What are your operating hours?

We’re dedicated to your relaxation and are open 24/7. Please check our contact page for more detailed information on availability and holiday hours.

Do I need to make a reservation?

Yes, we recommend scheduling your appointment in advance to ensure you secure the time that best fits your schedule.

Are your therapists certified?

Absolutely. Our team consists of licensed, highly-trained professionals committed to providing safe, effective, and personalized care.

What should I expect during my first visit?

During your first visit, you’ll enjoy a thorough consultation to understand your needs, followed by a calming treatment session in our serene, thoughtfully designed space.

What services do you offer?

At Zephyr, we offer a variety of holistic treatments including massage therapy, facial rejuvenation, aromatherapy, and hydrotherapy—all crafted to enhance your well-being.

How do I book an appointment?

Booking is simple! You can schedule your session directly through our website by clicking the "Book Now" button, or call us for a personalized appointment.

Can I customize my treatment package?

Yes, we provide flexible, customizable packages to meet your unique wellness needs. Just reach out, and we’ll tailor a plan that’s right for you.

What are your operating hours?

We’re dedicated to your relaxation and are open 24/7. Please check our contact page for more detailed information on availability and holiday hours.

Do I need to make a reservation?

Yes, we recommend scheduling your appointment in advance to ensure you secure the time that best fits your schedule.

Are your therapists certified?

Absolutely. Our team consists of licensed, highly-trained professionals committed to providing safe, effective, and personalized care.

What should I expect during my first visit?

During your first visit, you’ll enjoy a thorough consultation to understand your needs, followed by a calming treatment session in our serene, thoughtfully designed space.